For suppliers and distributors
Is my data safe?
Plain answers, for a business that sells to an anchor or buys from one. No certifications on this page: those are for bank security teams, on the trust center. Where an answer comes from the platform terms, it says so, because the terms are documented and not yet signed off by counsel.
The three questions people ask first
- Who can see my invoices or stock orders?
- Under the documented platform terms, the data you submit stays yours. It is processed and shared only as needed to run the program you are enrolled in (with your anchor and the financier funding it) and no participant may use another participant’s data for anything other than that program.
- Will my anchor see my other trading relationships?
- Under the documented platform terms, no. Data is used for the program it belongs to. A business that supplies one anchor and distributes for another holds two separate relationships, and each anchor sees only its own.
- What happens to my data if I leave?
- Under the documented platform terms, personal data is kept only as long as needed and as the law requires (transaction and anti-money-laundering records for as long as Kenyan law says they must be kept) then deleted or irreversibly anonymized.
The questions people ask next
Each answer below quotes the platform terms as they are documented, with the clause it comes from, so you can ask your anchor or your financier for the document itself.
- Who is responsible for my data?
A named company, not “the platform”.
Mtaji Technologies Limited is registered with the Office of the Data Protection Commissioner (registration INST-8172862F99A) and is the data controller for the personal data it processes to run the platform.
Ankara Platform General Terms and Conditions, clause 11.2.
- Where is my data kept?
The terms name the hosting providers and the countries rather than leaving you to assume. Read it before assuming it stays in Kenya.
The platform is hosted with established providers in the European Union, under the safeguards the Data Protection Act requires. White-label deployments may instead run inside the partner institution’s own environment, as stated in that program’s terms sheet.
Ankara Platform General Terms and Conditions, clause 16.1.
- Someone has asked me to change my bank account details. Is that real?
If a request to change where you are paid arrives by email, phone or WhatsApp rather than inside the platform, do not act on it.
Bank account details can only be changed inside the platform. We never ask you to change them by email or phone.
Ankara Platform General Terms and Conditions, clause 7.1 to 7.3.
- Does a computer decide whether I am financed?
Not on its own, and the terms say when a person is involved.
Your M-Score falls in one of three bands. Green is auto-eligible, Amber goes to a person for review, and Red is declined, and a decline can be reconsidered by a person. The band boundaries are set per program in the Program Terms Sheet. Yours is stated in the program you are enrolled in.
Ankara Platform General Terms and Conditions, clause 13.1.2.
- What if something goes wrong with my data?
The terms set out who must be told, and how quickly.
A personal data breach that presents a real risk of harm is notified to the ODPC without undue delay and within seventy-two hours.
Ankara Platform General Terms and Conditions, clause 15.2.
- Which law applies if there is a dispute?
The terms say which law, and in what order a dispute is handled.
The agreements are governed by Kenyan law. Disputes go to senior negotiation, then NCIA mediation, then binding arbitration in Nairobi.
Ankara Platform General Terms and Conditions, clause 24.1.
If you are a sole proprietor
A limited company is not a data subject under the Kenya Data Protection Act. A sole proprietor is: you and the business are the same legal person, so the full protection of the Act applies to you. Our forms are designed to ask your legal form at the first question for exactly this reason.
Still have a question?
Talk to a person. A question about your data is a normal thing to ask, and a person replies on WhatsApp or by email.